The Ban Customer feature empowers you to protect your chat space from unwanted interference. By tracking and banning disruptive users based on their IP address, you can maintain a seamless experience for genuine customers while keeping intruders out.
Protecting your communication channel from spam or abuse is key to maintaining professionalism and trust. Chattrik’s Ban Customer feature helps you focus on genuine interactions that drive growth.
Blocks bots and spammers from flooding your messages
Keeps your chat clear for real, valuable customers only
Flexible control over how long a user stays banned
Act instantly the moment spam behavior is detected.
Saves time by eliminating distractions from fake inquiries
Keeps your chat safe from potential malicious access
Customers enjoy a cleaner, more responsive chat experience
Manage and reverse bans anytime through your dashboard.
Chat Rating gives teams actionable insights that enhance service quality, elevate agent performance, and deliver measurable growth in customer satisfaction metrics.
Customer Support Manager
Our satisfaction score increased by 35% after consistently reviewing chat rating feedback.
Service Excellence Manager
Chat rating insights reduced escalations by 33% across all customer touchpoints.
Operations Analyst
We saw a 28% drop in negative ratings after data-driven coaching sessions.
Customer Support Manager
Our satisfaction score increased by 35% after consistently reviewing chat rating feedback.
Service Excellence Manager
Chat rating insights reduced escalations by 33% across all customer touchpoints.
